Pegasus Condominiums - Robert Heiman
Professional Management of Homeowners Associations as a scam
1748 Westwood Blvd, Los
Angeles, Ca. 90024
(310) 441-0779
OK, folks, this is a good one, very slick and sort of legal scam. This guy,
and Pegasus Condominiums,
does "Professional Management" for condominiums, and does the bare legal minimum
of writing checks and producing a lot of stock "reports" (mostly confusing and
worthless) so he cannot be sued. The scam comes in the form unfulfilled promises
of professional management and services. Pegasus is unresponsive and just plain
lazy in providing for advertised "Services". In other words, they promise and do
not deliver. But, it gets worse than just being poor at contracting services.
Homeowners Associations (HOA's) are notorious for having disputes and tiffs
among neighbors. Normally these things work themselves out but occasionally need
a helping hand of reason and diplomacy. Pegasus uses a technique of riling
emotions even more and making a bad situation worse so that homeowners will
overlook Pegasus deficiencies and blame each other. Robert Heiman actually seems
to delight in avoiding providing good answers and then using veiled
insults to upset his clients who question his lack of professional
responsiveness and services. The more the homeowners fight with each other, the
less they examine Pegasus' management deficiencies, and Pegasus just keeps
collecting its management fees while providing poor service.
What a scam! Run a business based on the maximum number of clients for the
least service possible while promising services that are delayed or not
delivered at all. Then insult the client when he questions it. Dogbert
(of Dilbert comics fame) could not do it better.
Our advice, to any HOA's and homeowners who are unlucky enough to use Pegasus
Condominiums as professional management, is to fire them and try another
company. If you have an HOA that does not need more than the bare minimum of
services, maybe Pegasus will do, but the moment you find you need more services
than check and report writing, at the first sign of unresponsiveness, fire them.
Remember, you owe no loyalty to a management company, as you are the client, and
anything less than cool advice and immediate action is a sign of bad management.
In the case of Pegasus Condominiums, we have found that bad management rises to
the level of a scam.
Just to give some more on this one, this guy did not file a tax return for a
client Owners Association for the tax year 2004. When the government threatened
to seize the building in 2007 for not filing and paying a $10.00 tax bill the
Owners Association asked why he did not file the required tax return. This is an
exact quote form Robert Heiman, "Our office began service in November 2004 - we
would not have prepared taxes for that year". This despite the fact that taxes
are filed THE FOLLOWING YEAR (2005)! You just have to laugh at the absurd con
this guy is pulling of promising services that he never delivers.