FlashCom has finally filed for bankruptcy and relieved the internet world of a big rip-off!

FLASHCOM SUCKS

1000 TIMES S-L-O-W-E-R than any other service provider.

While Flashcom is screwing around with it's turtles...
How Flashcom Really Works on Customers

Don't you get screwed by trying their service...

Here's our experience ("our" means this is not a single persons experience, it is common and endemic with Flashcom"):

For Tech support, changing or upgrading your account -

1. Average wait time to talk to someone - 30 Minutes

2. Anyone you talk to is either poorly or totally untrained.  (so they're no help!)

3. We waited weeks for call backs after dozens of calls begging for help.

4. Officers and employees of this company an not honest when dealing with customers. The Vice-President of the company made a public assurance to a customer at the Internet World trade show in Los Angeles and Flashcom promptly proceeded to ignore that promise in dealing with the customer.

5. Flashcom is one of those companies that promises great services and prices but summarily changes (degrades or lessens service) policies after they flimflam a consumer into signing a one year contract.

6. Even when Flashcom obviously fails to live up to promises and delivers awful service, they attempt to hold customers to the terms of the one year contract when a customer terminates service. This company has the gall to sic a collection agency on any customer who "prematurely" terminates service with Flashcom, even when that termination is justifiable as a simple fact of breach of contract by Flashcom.

Our advice: Why waste your time, effort and money.  Take your business anywhere else!
 

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Last modified: February 18, 2008
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